Frequently Asked Questions (FAQ)

 

My computer has a problem can I send you my computer for repair ?
Yes you can mail your computer to us for repair. Contact us for more information

Can I bring my computer to your store?
No we do not have a store. most of the services that we offer is remotely. however we also offer a mail in service. Send us your computer for repair.

Can you fix my computer remotely on the internet?
Yes we can fix your computer remotely, Our technicians will connect to your computer and handle all the repairs for you.

My computer could not be repaired remotely what should I do?
You would have to send us your computer for service, it is possible that the problem you are having is hardware related or requires extensive service.

What kind of problems can you solve remotely?
We can solve any software related issues remotely. such as updates, virus services. Hardware issues can not be repaired remotely and will require you to send in your computer for repair.